What are Stockouts and How to Prevent them
Stockouts Are Preventable—Here’s How
Ensure your products are always available to meet consumer demand.
Quivers keeps your online store stocked, competitive, and trusted by consumers.
Imagine this: a shopper finds the perfect item on your site, adds it to their cart, and… BAM! Out of stock. That’s the last time they’ll trust your brand. Stockouts aren’t just inconvenient—they’re business killers. In 2024, global retailers and DTC brands lost over $1 trillion in revenue due to stockouts. Let that sink in for a second. That’s not just numbers; it’s customers, trust, and opportunities slipping through the cracks.
Consumers increasingly rely on digital channels to shop, with 60% of shoppers visiting a brand’s website first to find deals or discounts, and 59% starting their buying journey online. When stockouts disrupt that journey, the damage ripples across the entire customer experience. U.S. holiday online sales reached over $240 billion in 2024, up 8.7% from the previous year, emphasizing the critical role inventory availability plays in capturing growing demand.
Stockouts send shoppers straight to competitors and damage your ability to predict future demand accurately. But here’s the good news: they’re 100% preventable with the right tools. At Quivers, we’re all about transforming your inventory challenges into sales opportunities. By connecting your Direct-to-Consumer (DTC) store to retail partner inventory, we’ll help you keep shelves full, customers happy, and your competition on their toes.
The True Cost of Stockouts
Stockouts don’t just hurt your bottom line; they hit your brand where it really hurts—customer trust and loyalty. Consider these stats:
- In 2023, 68% of US shoppers experienced out-of-stock items online.
- 65% of consumers have tried a new brand because their preferred brand was out of stock.
- The global retail industry loses an estimated $1.75 trillion annually due to out-of-stock items. This represents about 8.3% of total retail sales.
But it’s not all doom and gloom! With solutions like Quivers, you can tackle these challenges head-on and turn them into opportunities to boost revenue and loyalty.
How Quivers Prevents Stockouts and Drives Growth
#1 Real-Time Inventory Tracking
Forget the guessing game. Quivers gives you instant access to inventory across your entire retail network. This means you’ll always know what’s available, where, and how quickly it can get to your customers.
#2 Omnichannel Fulfillment Options
Today’s shoppers expect convenience, and Quivers delivers. Whether it’s Buy Online Pickup In-Store (BOPIS) or Ship-to-Store, our omnichannel tools ensure you’re capturing sales even when DTC inventory runs low.
#3 Actionable Demand Insights
Lost sales = lost data. By capturing these moments and enabling fulfillment through retail inventory, Quivers provides valuable insights into what’s hot, what’s not, and how to stock smartly in the future.
#4 Enhanced Retail Partnerships
Stockouts don’t just frustrate your customers - they impact your retail partners, too. Quivers’ unified commerce solution strengthens those relationships by turning your retail network into an extension of your fulfillment strategy.
#5 Seamless Offline Brand Experiences
A customer’s journey doesn’t end with their order. Quivers ensures your brand values are carried through in-store, from employee training to delivery quality. That’s how you build loyalty that lasts.
In 2024, Quivers-enabled retailer fulfillment recovered an astounding over $650,000 in potential lost GMV - sales that would have been lost due to stockouts if not for retail partners stepping in. On average, each brand utilizing Quivers' retailer network recaptured $55,000 in revenue by fulfilling orders that their own inventory couldn’t support.
Why 2025 Is the Year to Act
Competition is fierce, and consumer expectations are higher than ever. In 2025, preventing stockouts isn’t optional; it’s essential. Quivers gives you the tools to ensure product availability, capture every sales opportunity, and build a brand that customers trust.
Don’t let stockouts hold you back.
Book a demo today to see how Quivers can help your brand thrive in 2025 and beyond.